Kaltenbach Parts & Service
SMS, Inc. offers a full range of consumables, parts and service for Kaltenbach machinery throughout the USA and Canada. Kaltenbach machines in Mexico are serviced either by SMS, Inc. or by a co-operation company out of Mexico City, who can also handle our installations south of the border, since they can do training in Spanish language.
Parts and Consumables are the domain of Mr. Mike Stephens.
(ext. 19 or firstname.lastname@example.org)
Mike has 26 years of experience on Kaltenbach parts/consumables, plus knowledge of several other machine types and makes sold by Kaltenbach over the years. His knowledge truly is extensive, so feel free to ask, if you are not sure what you need. We are here to help – and Mike will always go the extra mile for our customers.
Note to Kaltenbach customers: every Kaltenbach machine has a corresponding serial-numbered manual. We have a copy of every manual … so we truly will be "reading off the same page". If you no longer have a machine manual – Mike can help with that too.
Service is handled by Mr. Max Hotz.
(ext. 22 or email@example.com)
Max and his team have a total of 50 man-years of experience in looking after Kaltenbach machinery. They are backed up by the combined technical experts, software "gurus" and Help Desks of Kaltenbach and our other suppliers. In addition, Max keeps a database of local service help, blade sharpening services, software/hardware companies etc. throughout the US. Max is always ready to help with your service-related issues.